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Embassy Suites Philadelphia - Center City, Philadelphia
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Key details
About the Hotel
1776 Benjamin Franklin Parkway,
Philadelphia,
Pennsylvania,
United States of America,
19103,
Pennsylvania
Embassy Suites Philadelphia - Center City is a 4-star Philadelphia hotel in downtown's business district. Key amenities include a complimentary cooked-to-order breakfast, fitness center, and spacious suites with kitchenettes.
Rooms & Amenities
Rooms at Embassy Suites Philadelphia - Center City feature premium bedding, air conditioning, and complimentary WiFi. Suites offer a separate living area, a kitchenette with a refrigerator and microwave, and some include a private balcony with city views.
Dining & Nearby Options
Dining options include a complimentary full breakfast buffet and a nightly evening reception with drinks and light snacks. Nearby restaurant choices include TGI Fridays (0 miles) and Urban Farmer Philadelphia (0.1 miles).
Leisure & Services
Guests can maintain their workout routine in the 24-hour fitness center. The hotel also features a terrace with seating options for relaxation after a day of sightseeing.
Location & Transportation
Embassy Suites places guests within walking distance of top attractions such as the Philadelphia Museum of Art (1 miles) and City Hall (10-minute walk). Public transportation is accessible with the 15th Street subway station just 8 minutes away.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively large and beautifully decorated, making our stay incredibly comfortable.” view full review
Excellent Breakfast
“Breakfast was a delight, with hardworking staff ensuring that everyone was well-fed and satisfied.” view full review
Cocktail Hour Fun
“The manager's cocktail hour was a highlight, offering free drinks and delicious snacks in a relaxed setting.” view full review
Comfy Beds
“The beds were extraordinarily cozy, providing a perfect night's sleep after a busy day.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Elevator
ATM/Cash machine
Gift/Newsstand
Sports & Fitness
Fitness center
Fitness studio
Guest Parking
Kitchen
Services
Room service
Laundry
Dry cleaning
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Spa & Leisure
Sauna
Room features
Paid Wi-Fi in rooms
Air conditioning
Sitting area
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Kitchen
Media
Cable/ Satellite television
AM/FM alarm clock
Room decor
Carpeted floor
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Location
1776 Benjamin Franklin Parkway,
Philadelphia,
Pennsylvania,
United States of America,
19103,
Pennsylvania
Map view
1776 Benjamin Franklin Parkway,
Philadelphia,
Pennsylvania,
United States of America,
19103,
Pennsylvania
City landmarks
Museums
Philadelphia Museum of Art
1.1
mi
Museums
Independence National Historical Park
1.2
mi
Art object
Art Museum Steps
4800 ft
Museums
Eastern State Penitentiary
4900 ft
Museums
The Barnes Foundation
2500 ft
North 6th Street
Liberty Bell
1.2
mi
520 Chestnut St
Independence Hall
1.3
mi
Square
Rittenhouse Square
2600 ft
Market
Reading Terminal Market
3200 ft
Museums
Rodin Museum
2800 ft
Museums
Mutter Museum
3500 ft
Mall
Pennsylvania Convention Center
3400 ft
Museums
National Constitution Center
1.1
mi
Museums
Museum of the American Revolution
1.3
mi
Public Building
Philadelphia City Hall
2600 ft
301 Pine St
Thaddeus Kosciuszko National Memorial
1.5
mi
239 Arch St
Betsy Ross House
1.3
mi
Libraries
Rosenbach Museum and Library
4600 ft
Zoo
Philadelphia Zoo
1.9
mi
532 N 7th St
Edgar Allan Poe National Historic Site
1.3
mi
1020 South St
Philadelphia's Magic Gardens
1.4
mi
Nearby
Museums
The Franklin Institute
1600 ft
Museums
The Academy of Natural Sciences of Drexel University
1600 ft
Parks
Love Park
1700 ft
Monuments and Landmarks
Ben Franklin National Memorial
1300 ft
Church
Cathedral Basilica of Saints Peter and Paul
1600 ft
1650 Market St Suite 5700
One Liberty Observation Deck
1600 ft
Gallery
Clothespin
1800 ft
Benjamin Franklin Parkway at 19th Street
Logan Circle
800 ft
Restaurants
Urban Farmer Philadelphia
400 ft
1850 Benjamin Franklin Pkwy Logan Circle
Con Murphy's Irish Pub
400 ft
1700 Benjamin Franklin Pkwy
Asia on the Parkway
400 ft
1700 Benjamin Franklin Pkwy Lbby C
SkyGarten
900 ft
1717 Arch St Three Logan Square
James Restaurant & Bar
1100 ft
1835 Arch St NE Corner of 19th and Arch
Misconduct Tavern JFK
1200 ft
1801 John F Kennedy Boulvard
Termini Bros
1200 ft
1801 John F Kennedy Blvd
Tir Na nOg Irish Bar & Grill
1200 ft
1600 Arch St
Thanal Indian Tavern
1500 ft
1939 Arch St
Indian Cuisine
1700 ft
1939 Arch St
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
spacious rooms
friendly staff
stale air
tacky dining area
8.4/10
Great
Rooms
7.1
Location
8.4
Service
6.9
Dining
5.8
Guest reviews
8.4/10
based on 27 reviews
8.0
8.0/10 based on 484 reviews
Martin
United Kingdom,
May
2024
7.0/10
The hotel room was very spacious, feeling more like an apartment, but the furnishings were old and worn. The stale air, small bed sheets coming off during the night, and lack of replacement items were disappointing. However, the room size was decent enough for a family stay.
Rooms
6.0
The room felt more like an apartment than a regular hotel room but was showing its age with worn furnishings and small bed sheets that came off during the night.
Service
9.0
The staff were very friendly and helpful during our stay, even going so far as to remove one night's stay from our bill due to the various issues we encountered. We were grateful for this gesture.
Location
8.0
The location was perfect for exploring museums, colleges, shopping, and walking the city, which was exactly what we needed. However, the inability to open the windows even slightly was a downside.
Dining
5.0
The dining experience was a bit disappointing with all meals served on plastic dishes, making the place look tacky and run down. However, the complimentary snacks were tasty.
Facilities
7.0
Despite missing towels in the gym and the inability to open windows, the hotel facilities were adequate for our needs.
spacious rooms
stale air
Mike
United States of America,
May
2024
7.0/10
The hotel was a mixed experience with clean rooms and excellent value but with some issues like a malfunctioning in-room safe and missing amenities. The service was a hit-or-miss situation, with informative staff but also encounters with rude or inefficient individuals. The location was great for sightseeing but could get busy at times. The dining options were varied but not up to par with expectations. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were nicely arranged and offered plenty of outlets, but some issues like a malfunctioning safe and missing amenities affected the experience.
Service
6.0
The service was a mix of informative and knowledgeable staff but also encounters with rudeness or inefficiency.
Location
8.0
The hotel's location was ideal for exploring the city center and nearby attractions, although it could get busy at times.
Dining
7.0
The dining options provided a variety but fell short compared to previous experiences at similar properties.
Facilities
7.0
The facilities were adequate but could benefit from some improvements.
Walter
United Kingdom,
May
2024
8.2/10
The hotel had wonderful, spacious, comfortable, and clean rooms, making for a pleasant stay in Center City Philadelphia. However, the large hard pillows and insufficient curtain affected our sleep quality. The cleanliness was addressed only once during our stay, and we had to request towels.
Rooms
8.0
The rooms were wonderful, spacious, comfortable, and clean, but the pillows were large and hard, and the curtain didn't block out the light well.
Service
7.0
The staff was helpful and friendly, especially when addressing issues like a bed bug incident. However, the check-in experience was lacking in friendliness.
Location
9.0
The location was awesome for experiencing the city, even though I was there for business. It was within walking distance to many attractions.
Dining
9.0
The dining experience was awesome with fresh and plentiful options. The vermicelli dish was particularly enjoyable.
Facilities
8.0
The facilities were well-maintained and provided a pleasant stay overall.
Andrew
United States of America,
May
2024
8.2/10
My stay at the hotel was a mixed experience. The rooms were spacious, clean, and had two balconies with a nice view, which I loved. However, I found it odd that there were only towels and washcloths for three people when I specifically booked for four. The price seemed a bit on the higher side for what was offered.
Rooms
8.0
The room I stayed in was gigantic and had two balconies, with a pretty nice view.
Service
9.0
The service was incredibly responsive, and check-in and check-out were quick and easy.
Location
9.0
The location was excellent, within walking distance to everything I needed and close to various restaurants and bars.
Dining
7.0
The dining experience needs a bit more organization and variety, but overall it was adequate.
Facilities
8.0
The hotel facilities were modern and convenient, offering everything I needed during my stay.
Joe
United States of America,
May
2024
7.4/10
The hotel offers spacious and nice rooms with a variety of fresh fruits and vegetables. However, the absence of a criminal trying to break in was a letdown for me.
Rooms
8.0
The rooms are very spacious and nice, offering fresh fruits and vegetables and a variety of dips.
Service
7.0
The check-in process was friendly and efficient, but lacking acknowledgment of a crowd in the lobby.
Location
9.0
The location is primo, walking distance to everything and with beautiful artistry.
Dining
6.0
The dining experience was okay but overcrowded, especially in the attached TGI Friday's.
Facilities
7.0
The hotel facilities need a little updating but are generally clean and comfortable.
Sara
United Kingdom,
April
2024
6.4/10
I had a fabulous birthday pajama night with the ladies at the hotel. The rooms were clean and well-appointed, offering a spacious arrangement with a 'living room,' separate bedroom, and a lovely bathroom. However, some aspects like stale air and small bed sheets coming off during the night were a bit inconvenient. The plastic dishes for breakfast and evening reception were a downside, and the gym was missing towels. I wished I could open the window at least a little bit for some fresh air.
Rooms
7.0
The rooms were clean and well-appointed, perfect for my birthday celebration.
Service
6.0
The service at the front desk went above and beyond, but the check-in process was unprofessional, and the wait time was too long.
Location
8.0
The hotel's location was convenient for me, situated across the street from my client and close to museums.
Dining
5.0
The dining experience was okay for the first few days, but it lacked variety compared to other places.
Facilities
6.0
The facilities were decent, but some improvements are needed, especially in the dining area.
Clean rooms
Inconsistent service
John
United Kingdom,
April
2024
6.8/10
I've been a loyal guest of this hotel for years because it offers spacious and nice rooms. Unfortunately, the older rooms and air system are a drawback. During my stay, while getting coffee at the lobby, another guest and I saw several mice running around the area where the happy hour is held.
Rooms
6.0
The rooms are spacious and nice, but the lack of hot water and absence of extra sheets or blankets were disappointing. The older air system and rooms are noticeable.
Service
7.0
I must say that the service staff was always pleasant and friendly enough.
Location
9.0
The location of the hotel is unbeatable, being walking distance to everything and close to the airport, food, and bars. Right on Ben Franklin Parkway, it's perfect for an extended stay in the city.
Dining
5.0
The dining experience, especially at the attached TGIFriday's, was below the standard I expected from an Embassy hotel. The Welsh pastry was a nice perk, though.
Facilities
7.0
Despite the mice incident, the overall facilities were decent, and the evening snacks and elegant ambience in many rooms added a touch of luxury.
Richard
United Kingdom,
April
2024
6.4/10
The hotel has some room for improvement, with poorly maintained rooms that gave off an apartment-like vibe. On the bright side, the service was pleasant. The location, although tight, provides easy access to the Convention Center. The dining experience had a nice selection of fare but had timing issues. The facilities were satisfactory.
Rooms
5.0
The rooms were poorly maintained with malfunctioning lights, broken phones, and a dark feel.
Service
7.0
The service was overall very pleasant.
Location
6.0
The location is in the city center, although tight and hard to navigate without being bumped.
Dining
7.0
The dining had a nice selection of hot and cold fare but faced timing issues.
Facilities
7.0
The facilities were satisfactory.
William
United States of America,
March
2024
5.0/10
The hotel felt like home but needed updates for the price paid. The rooms were old and worn, with stale air and small bed sheets not staying in place. Plastic dishes were used for breakfast and evening reception. The gym lacked towels, and opening the window was impossible due to large hard pillows and ineffective curtains.
Rooms
5.0
The rooms felt stuffy and needed updates for the price we paid.
Service
5.0
The service was not professional when handling customer requests.
Location
8.0
The location was right in the thick of the city celebration.
Dining
5.0
The dining experience was weird and the place looked old and run down.
Facilities
5.0
Facilities need improvement.
Barry
United Kingdom,
March
2024
7.6/10
The hotel was ideally located, clean, and convenient for exploring the city, but lacked some friendliness in service. The rooms were spacious and nice, although they were only cleaned once during my stay. The dining options were good, and the facilities were up to par.
Rooms
8.0
The rooms throughout the hotel and even into our apartment were very nice and spacious.
Service
6.0
While the staff attended to our room and were helpful in adjusting our bill, the overall friendliness was lacking.
Location
9.0
The location was perfect for visiting museums, colleges, shopping, and exploring the city.
Dining
7.0
The dining experience to the hotel was good with a nice selection.
Facilities
8.0
The facilities were satisfactory for a great property.
clean
lack offriendliness
Gary
United Kingdom,
January
2024
6.6/10
I was pleased with the living area space in our room, but unfortunately, we encountered some cleanliness issues as there were roaches present. The hotel offers complimentary beer and wine at the reception, which was a nice touch, but the service could have been more attentive to guest needs. The location is very convenient for exploring the city on foot, although some aspects of the architecture were disappointing. The dining options were limited and did not cater to gluten-free diets. Despite some drawbacks, the facilities were satisfactory.
Rooms
6.0
Our room was spacious but could have been cleaner due to the roaches.
Service
7.0
The reception with complimentary beer and wine was appreciated, but the overall service could be more attentive.
Location
8.0
The location is very convenient for walking to nearby attractions, but the architecture was lacking.
Dining
5.0
The dining experience was disappointing with limited gluten-free options.
Facilities
7.0
The facilities were satisfactory overall.
Willie
United States of America,
January
2024
7.4/10
Staying at this hotel was like having a cozy home right on Ben Franklin Parkway, a stone's throw from the Franklin Institute and Philadelphia Museum of Art. The rooms felt like a mini apartment, with super comfortable beds and couch. The service was top-notch, with friendly staff always ready to help with anything you need. The location couldn't be better for exploring the museums and historic areas of Philadelphia, making it a great choice for sightseeing. Unfortunately, the dining experience left much to be desired, with long waits and disappointing dishes.
Rooms
9.0
The rooms were very nice and large, with comfortable beds and couch, giving a feeling of a small apartment.
Service
8.0
The staff were friendly and provided fantastic service, attending promptly to our room needs.
Location
10.0
The hotel is situated right on Ben Franklin Parkway, just a few minutes walk to the the Franklin Institute and Philadelphia Museum of Art and her famous steps, offering a perfect location to explore the city.
Dining
5.0
The dining experience was simply dreadful, with long wait times and disappointing dishes in the TGIF restaurant connected to the hotel.
Facilities
7.0
The hotel had nice facilities, but the dining options did not meet expectations.
Emily
United Kingdom,
January
2024
7.6/10
The hotel is situated perfectly for my needs, with comfortable rooms and great service. While the dining experience was not up to my usual standards, the facilities were top-notch, offering a pleasant stay overall.
Rooms
7.0
The room was old but clean, and the elevator smelled of bleach. Unfortunately, it wasn't serviced by housekeeping one of the three days.
Service
9.0
The service was excellent, with super friendly and courteous staff who were very helpful with local attractions and dining recommendations.
Location
8.0
The hotel's location was perfect for my needs, close to the Franklin Institute, Philadelphia Museum of Art, and other attractions.
Dining
6.0
The dining experience, especially for breakfast, was mediocre and not as great as expected from similar hotel chains.
Facilities
8.0
The hotel facilities were good, albeit not perfect, offering a comfortable stay.
clean
mediocre dining
David
United Kingdom,
December
2023
6.4/10
The hotel offers clean and spacious rooms, but with some issues like hard pillows and insufficient light blockage. The location is excellent for sightseeing, though it can feel empty at night. The service was polite but encountered billing problems. The dining experience lacked options for specific dietary needs. The facilities are decent, but there were reports of mice in the lobby area.
Rooms
7.0
Rooms looked new, clean, and spacious but had hard pillows and poor light blockage.
Service
6.0
Polite service with some billing issues.
Location
8.0
Perfect location for sightseeing, though it can seem empty at night.
Dining
5.0
Limited dining options, especially if you have specific dietary needs.
Facilities
6.0
Decent facilities overall, but reports of mice in the lobby area are concerning.
Barry
United Kingdom,
December
2023
7.6/10
Staying at the hotel was a pleasant experience overall. The rooms, essentially 1-bed apartments, were super clean and spacious, making it one of the nicer properties I've stayed at in Philly. However, the service could have been more friendly, with hot and smelly conditions in the restaurant and sullen-faced staff. The location was extremely convenient for sightseeing, within walking distance to various attractions. Dining options varied, but some aspects were disappointing. The facilities offered met the basic requirements, although improvements could enhance the overall experience.
Rooms
9.0
The rooms looked new, were clean and spacious, making breakfast a pleasure.
Service
7.0
The staff, though friendly, could have been more welcoming, especially in the restaurant area where supplies were depleted early.
Location
9.0
The hotel's location is extremely convenient, allowing easy access to major attractions within walking distance.
Dining
6.0
Dining experiences varied, with some disappointments based on the venue and availability of food items.
Facilities
7.0
The facilities provided were sufficient, but there is room for improvement to enhance the overall guest experience.